Home » About Our Agency » Read Our Reviews
Home » About Our Agency » Read Our Reviews
We’re dedicated to our clients, see what they have to say about us.
“Affordable insurance. Respond to questions and concerns in a timely manner.”
Robert S.Customer since 1970
“Wonderful customer service . They are all very pleasant there . ”
Nadya T.Customer since 2009
“Great service and great employees!!!”
Michael S.Customer since 2019
“Great customer service!”
Debra R.Customer since 2020
“Customer service is fantastic. Any questions that I always have are always answered and resolved. Great place glad my friend Brandon referred me to them”
Ronald T.Customer since 2018
“I worked with Tammy and she is great.”
Tarick A.Customer since 2023
“Customer service,ease of claims,and response times are excellent.”
Mark B.Customer since 1994
“Anytime I have had a question or a need, the friendly staff there has always been very quick and efficient to help deal with the situation.”
Tyler B.Customer since 2018
“Because I’ve received the best help, information and experience being a member of this company. I’m always satisfied, pleased and grateful for what I’ve been calling, MY INSURANCE COMPANY. Everyone who I’ve known that needed insurance, there’s no other company that I would refer them to. I’m blessed to have this insurance company and I will continue to do more with them. THANKS TO ALL OF THE INSURANCE FIRST STAFF. Great CUSTOMER SERVICE GUYS .”
Gregory L.Customer since 2017
“Because of the phenomenal service I've received from Denise Warner. I've referred many customers to her because of her excellent customer service. She takes the time to review details and provide details giving a customer the information needed to make an informed decision. She is simply amazing!”
Vicky W.Customer since 2020
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Jennifer M.Customer since 2000
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Steven F.Customer since 2022
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Milton Z.Customer since 2018
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Jack S.Customer since 2023
“Personalized service”
Ellen B.Customer since 2005
“Good coverage and reasonable pricing”
Pamela B.Customer since 2016
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Caressa J.Customer since 2022
“Denise is the best! So responsive and helpful always.”
Peter C.Customer since 2017
“We love Insurance First and their hands-on approach to customer satisfaction. They are tremendously responsive and take care of your needs swiftly. It's nice that there are still local family businesses who care so much about the client. -Tom S.”
Thomas S.Customer since 2018
“Insurance First Inc has provided me with great customer service for many years.All staff that I have had interaction with have been kind and assisted me as needed.”
Pamela S.Customer since 2019
“Anytime I have needed assistance, you have been quick to respond and provided me with options. Great customer service.”
Virgilio H.Customer since 2018
“Excellent customer service.”
Kevin G.Customer since 2008
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Dustin M.Customer since 2019
“You guys have been great to us for 16 yrs and counting. Friendly people, very helpful always feel you have my best interests at heart. I recommend all the time.”
Joseph G.Customer since 2017
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Iram Q.Customer since 2010
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Sharon D.Customer since 1996
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Milos P.Customer since 2019
“Super friendly. Takes care of all our insurance needs. very professional and easy to get in touch with.”
Christopher J.Customer since 2019
“The excellent service provided by your staff - their pleasant manner - professional approach along with personal caring and compassion- Desire to learn about the client in order to help make the best decisions for everyone - Your staff works hard at forming relationships that makes the client feel comfortable and assures the best quality of coverage as they assess each situation. We are grateful!!”
Joyce R.Customer since 1970
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Samuel M.Customer since 2021
“Helpful agents.”
John D.Customer since 1970
“We haven’t had to contact our agent often but when we do we get a quick response and the help we need. Appreciate the good advice and service.”
Robert S.Customer since 1970
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Ronald W.Customer since 1970
“I have been with Insurance First for decades. When I have an issue they have always resolved it.”
David L.Customer since 1970
“Lots of friendly, helpful employees who have knowledge of the insurance industry. We have never had a problem with communication and I will continue with Erie. I only wish they wrote insurance in Delaware too.”
Frank A.Customer since 1970
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James E S.Customer since 1970
“Insurance First has good customer service and you’re there when we need us.”
Thomas M.Customer since 1970
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Arlene F.Customer since 1970
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Donald M.Customer since 1970
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Jerry B.Customer since 1970
“My agent has always been responsive and pleasant to deal with. I have always received great service from Erie and Insurance First.”
Susan G.Customer since 1970
“Many years of good service.”
Avi N.Customer since 1970
“Been with Insurance First for well over 20 years for both personal and business needs. Always responded to our needs expeditiously with professionalism. We’ve never encountered anything that would prompt us to consider taking our business elsewhere.”
Rolf S.Customer since 1970
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Kathleen H.Customer since 1970
“Mary Ann was so helpful and efficient in guiding us through the process of changing our insurance after our car sale.”
Milton W T.Customer since 1970
“Service from all agents and staff members has been superlative. People who answer my questions listen carefully, and their responses are accurate and helpful.”
William M.Customer since 1970
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Nancy M.Customer since 1970
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Bhupesh S.Customer since 1970
“Very prompt service either by phone or in person. Very good follow through”
Arthur S.Customer since 1970
“Denise is great!”
Gary F.Customer since 1970
“Great customer service. No pressure sales. Responsive, fair and reasonably priced.”
Linda S.Customer since 1970
“Denise Werner Is the best.”
Joe G.Customer since 1970
“We have been with Insurance fist since Jesus was a baby!”
Paul S.Customer since 1970
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Daniel B.Customer since 1970
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Daniel D.Customer since 1970
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Delmar M.Customer since 1970
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Spencer B.Customer since 1970
“Friendly and helpful staff”
Roger R.Customer since 1970
“Very helpful and quick to respond”
Joanne S.Customer since 1970
“We've been satisfied customers for almost 50 years and value the way the agency provided many different services--auto, home, investment properties, etc.”
Peter G.Customer since 1970
“I have been your client for over 45 yrs. Denise Warner has always been knowledgeable, responsive and I wouldn’t go anywhere else for my Insurance needs”
Sondra P.Customer since 1970
“Been with me and my family through all...great service”
Bruce F.Customer since 1970
“Great customer service and support”
Michael S.Customer since 1970
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Glen M.Customer since 1970
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Albert Bernard P.Customer since 1970
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Catherine T.Customer since 1970
“Always been a good experience.”
J Michael T.Customer since 1970
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Mary G.Customer since 1970
“DENISE HAS ALWAYS BEEN VERY HELPFUL OVER THE YEARS”
Jack F.Customer since 1970
“I appreciate the personalized customer support, the efficiency of the insurance policy changes when needed and the excellent rates on my coverage.”
Catherine H.Customer since 1970
“I have been with Insurance First for many years and they were always there to help answer questions or advise.”
Ruthann S.Customer since 1970
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Giora S.Customer since 1970
“The team is hands on and keep my posted on any changes that we have. Kelly and the team provide excellent customer service”
John P.Customer since 1970
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Kenneth M.Customer since 1970
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Joseph J.Customer since 1970
“You are always so helpful and kind with me. I feel you work with me to give me the best deal.”
Georgette Y.Customer since 1970
“We have been with Insurance First for years. Our agents have always provided top-notch guidance. Our agent had suggested sewer back-up coverage with our homeowners because of the age of the house - and the sewer did indeed backup. It was great to have it covered - I never would have thought of it. We've never been able to find a better price on our car insurance, and the covereage is great.”
David L.Customer since 1970
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Mary K.Customer since 1970
“easy to work with”
Greg N.Customer since 1970
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Donald W.Customer since 1970
“agents are responsive”
Sheila P.Customer since 1970
“Denise is very attentive!”
Thomas R.Customer since 1970
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Stephanie F.Customer since 2020
“Everyone is friendly and I’ve never had any difficulties.”
Stephanie B.Customer since 2014
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